Onboarding for Self Storage Income - Inner Circle Members

Welcome aboard!
We’re excited to have you as part of the SSI Inner Circle community and to support you with full access to TractIQ Pro+.

At TractIQ, we believe great data should be powerful and easy to use — and that the best results come from real partnership. Our goal is simple: help you make confident decisions, move faster, and win more deals with clarity.

This guide is designed to help you get oriented, understand what you have access to, and know where to go whenever questions come up.

What’s Included with Your SSI Inner Circle Access

As an Inner Circle member, you receive TractIQ Pro+, which includes:

Nationwide self-storage facility and market data
Advanced mapping, prospecting, and comp analysis tools
Operating Performance data (verified occupancy and financials for CMBS-backed facilities)
Exportable reports and for deeper analysis

If you’re new to TractIQ, we recommend starting with the Help Center resources below to quickly get comfortable with the platform.

Understanding Our Support System

We’ve built our customer experience and support system with one goal in mind: make it fast, make it good, make it easy.

Our support team can help with:

Technical issues (login/access, bugs, report downloads).
Guidance on how to use specific features.
Clarifying data fields, sources, and updates.
Fielding your feedback on the platform directly to our Product Teams.
Celebrating your wins. We love hearing about our community's success in Storage and beyond!

For more detail on when and how to reach us, check out our article: How to Contact Support.

Watch Our Complete TractIQ Tutorial Video:

How to Share Feedback

TractIQ is constantly evolving, and your voice shapes the future of the platform. If there’s a feature you wish existed, a workflow that could be easier, or an insight that would make your life better, tell us!

We take customer feedback seriously and actively use it to prioritize what we build next. You’re not just using TractIQ, you’re helping shape it and your insights are at the heart of what you’re building for the future.

Self-Storage Educational Resources

In addition to the platform itself, we’ve put together a library of resources to help you sharpen your knowledge of the self-storage industry.

Operating Performance Pivot Table Template - Link
TractIQ Research & Resources
Noah Starr (TractIQ CEO) LinkedIn – Link
Armand Aghadjanians LinkedIn – Link
Self Storage Association Events & Education – Link
Self-Storage Deal Prospecting Playbook - Link
How the Best Investors Analyze Self-Storage Deals - Link
Self Storage Rental Comps Analysis Template - Link and Video Tutorial (3 mins)
Letter of Intent Template - Property Purchase - Link
Acquisitions Due Diligence Checklist Template - Link

Final Note

We’re thrilled to partner with you as part of SSI Inner Circle. Whether you’re just getting started or diving deeper into advanced workflows, know that onboarding is just the beginning.

If you need anything at all, our team is always just a click away — and we look forward to supporting your success with TractIQ.